Making medical products safer for professionals and patients
Efficacy and compliance are critical in medicine. We have helped numerous organizations in the medical field craft messaging and instruction to ensure better outcomes, safety, and process.
For durable medical equipment, our materials can help train and instruct physicians, clinics, and sales teams on best use cases, proper fitting, storage, etc.
For patients, our materials can easily illustrate discharge instructions, equipment, and usage guidelines for better patient adherence and outcomes.
Within research, testing, and biomedical settings, our materials can establish critical protocols and processes to reduce variability and stabilize conditions as much as possible.
In hospitals, labs, equipment manufacturing, clinics, and home use, healthcare instruction must be easy to understand and completely accurate.
In labs, clinics, cleanrooms, and manufacturing facilities
You need a partner that pioneered Critical Information DesignTM
Informed by our years of working with highly bureaucratic entities such as the FAA, along with a multitude of airline carrier compliance processes, The Interaction Group is uniquely situated to help serve the needs of your medical or healthcare organization.
The Client’s Challenge: The client created a piece of equipment that will contribute to major medical advances. Their team of installers and users, although trained, are dealing with a delicate product worth millions of dollars. One contamination or exposure could result in the loss of life, as well as millions of dollars in damages.
The Interaction Group Solution: We analyzed the current training of the end-user and the product, and created a customized set of illustrations detailing delivery, installation, and usage instructions. Due to their critical nature, the instructions were ultimately integrated into the product itself.
Success/Savings: Our extensive research into how the human brain functions in moments of distraction and/or panic, tells us that our capacity to retain and recall information in those situations is limited. By creating the set of illustrations and printing them directly onto the equipment it mitigates the risk of oversight, thereby saving lives.
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Contact us for more information on how we can keep your business healthy and strong.